Privacy

My Privacy Policy

 

My name is Trudi Murray. You can contact me about any of the details in the following privacy policy here, and I will do my very best to help you.

My website is www.trudimurray.com.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

In my work as an artist and illustrator, I collect the following data, in the following ways. 

 

When you contact me directly to buy work or commission work, or to send me a general enquiry

Names, addresses, post codes, phone numbers, email addresses, shipping addresses. I need this information to fulfil the transaction. If I didn’t receive it, you wouldn’t be able to buy a lovely piece of art.

I store all data securely and carefully. I retain it for 7 years for legal or tax purposes, after which your data will be deleted from my records.

 

When you buy my work through this website, trudimurray.com

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

I can access this personal information through the Squarespace Commerce dashboard and from Paypal or Stripe (for credit card transactions).

I need these details to fulfil the transaction. If I didn’t receive them, you wouldn’t be able to buy a lovely piece of art.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

I store all data securely and carefully. I retain it for 7 years for legal or tax purposes, after which your data will be deleted from my records.

All my devices are password protected and I guard them carefully. 

When you buy my work through Folksy.com

When you order my work through Folksy.com, I receive names, addresses, post codes, countries, phone numbers, email addresses, from Folkys.com, paypal or Stripe (for credit card transactions). I may also receive names of gift recipients, and their addresses and possibly email addresses.

I need this information to fulfil the transaction. If I didn’t receive it, you wouldn’t be able to buy a lovely piece of art.

I store all data securely and carefully. I retain it for 7 years for legal or tax purposes, after which your data will be deleted from my records.

You can find the privacy notice on my Folksy shop here.

 All my devices are password protected and I guard them carefully.

 

When you use my website

Like other websites you may visit, my website, trudimurray.com, hosted by Squarespace, uses cookies and similar technologies. Cookies are small files or pieces of text that download to a device when a visitor accesses a website or app. Cookies can improve browsing experience because they help websites remember preferences and understand how people use different features. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

 

You can turn off cookies in the cookie banner that appears on the screen when you visit this site. Or you can manage cookies in the banner too. You can also turn off cookies in your browser at any time by using your browser settings. You can delete any existing cookies by clearing your cache.

Ordering from my website

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

My Squarespace website automatically collects data. The data I can see in my analytics panel is: which website referred you to mine, your device type, IP address, geographical location, which pages you looked at on my site, times and operating systems.

 

I use this data to help me understand how visitors are moving round the site, and to see the effect of advertising or marketing campaigns I may have run.

 

Website security

My website is hosted by Squarespace. Squarespace transfers, processes and stores data in multiple Tier III data centers across the United States. By using my website you acknowledge that your data may be transferred and stored and processed outside of the European union. 

Squarespace have self-certified to the EU-US and Swiss-US Privacy Shield, which allows the lawful transfer of EU and Swiss personal data to the US, including to Squarespace's US-based data centers. You can read more about Squarespace’s Privacy Shield certifications here.

 

With SSL enabled automatically, all supported browsers can access a constant, secure connection on every page of my site. Through SSL, you will see a lock icon next to your URL in the browser, showing that your information is safe. SSL has the following security benefits:

 

·       Privacy: Encrypts the connection between the browser and web server and securely transmits information (like login credentials) to prevent unauthorized parties from eavesdropping.

·       Data integrity: Prevents unauthorized parties from altering data during transmission (like during a Form Block submission).

·       Authentication: Protects against impersonation by requiring web server proof of identity.

 

All Squarespace sites are hosted across a private cloud with full redundancy. 

The transmission of information via the internet is not completely secure and therefore I cannot guarantee the security of data sent to me electronically and transmission of such data is therefore entirely at your own risk.  

 

Third Party Links

You mind find links to third party websites on my website. These websites should have their own privacy policies which you should check. I do not accept any responsibility or liability for their policies whatsoever, or any liability for anything that happens if you leave my site and visit these third party websites, as I have no control over them.

 

 

Retaining your data

You have the right under GDPR to access, alter, amend, download or delete your data at any time. Please contact me if you would like to do any of this and I will assist you. You also have the right to lodge a complaint with the ICO if you think I am not handling your data correctly.

 

 

Mailing lists

You may sign up to my mailing list (thank you!) to receive an email newsletter every two weeks, by filling in a form here on my website. You will need to confirm your intention to sign up, by means of clicking a link in one verification email, which you will be automatically sent by Squarespace. It is not possible to unsubscribe from this initial message. I will receive your email address - without it, you wouldn’t be able to get the newsletter! There is a clear way to unsubscribe at the bottom of each newsletter. I will never put you on a mailing list without your consent, nor use your email address for any other purpose other than sending you my fortnightly newsletter.

 

Sharing your data

For the purposes of fulfilling or recording a transaction, I must share your data (eg. name, address, postcode, email address, and sometimes phone number) with other third party providers, eg: Paypal, izettle, Stripe, accounting services, or with drop ship printing companies, and also with delivery companies such as Royal Mail or couriers. 

Paypal's privacy policy

Stripe's privacy policy

 

I would also have to share information when legally obliged to do so.

 

I will never sell your information to anyone.

 

Updates to this policy

There may be periodic updates to this policy and so I advise you check it from time to time.